Frequently Asked Questions
I received my product, but it is damaged. Help!
We want you to love your items! We try to inspect every item but we are only human and sometimes miss things. If you have a damaged item please email our customer service department with a picture of the damaged item. Please include your name, order number, and 'damaged item received' in the subject line.
I need to cancel my order. Can I do that?
We do not cancel orders, however, in the rare event you need to cancel due to error, you must contact our customer service by email or by phone. Every effort will be made to accommodate the cancellation of your order as long as it has not shipped. There will be a 10% restocking fee for any canceled orders.
When will my order ship?
All orders will ship within 1-3 business days.
Do you have standard sizing?
Unfortunately, we do not have a standard sizing chart for all of our items, as we source our collection from a variety of different manufacturers. We will always let you know in the description of the item if it runs small, large, or true to size. If you have any questions, we are more than happy to provide exact dimensions.